With the recent COVID-19 pandemic, Mould Cleaning Australia have implemented additional measures to ensure the safety of you and our staff. We have taken onboard all government advice as well as assessing the local and global situations. With this in mind, you can expect the below safety protocols to be in place when we visit you and your family.
What Can You Expect At The Inspection?
Our Team’s Health Is Important
We routinely check on all our staff to ensure they are fit and well for work. Should any staff show flu like symptoms they will self isloate as required by the Australian government.
Before ringing the doorbell our Technicians have washed their hands with soap and water, carried in their company vehicles. They will also wear disposable gloves and be sure to only touch items that are absolutely necessary. When leaving any property they also wash their hands to be sure no potential germs are carried to their next appointment.
When performing an inspection our technicians will be wearing an N95 rated face mask. When it comes to completing remediation works at your home we will have a full face respirator on.
Keeping Our Distance
Our technicians will practice social distancing from when they greet you at the front door to when discussing the inspection outcomes.
Our team routinely disinfect their equipment with a hospital grade disinfectant to ensure all equipment entering the home is clean and fit for purpose.
Choosing an Inspection Date & Time
When booking your inspection date and time, along with being asked about the mould situation within the property, you will be asked a series of precautionary questions. These include
- Have you or anyone in the property recently returned from overseas travel?
- Have you or anyone in the property had contact with people who are known to have COVID-19?
- Are you or anyone in the property feeling unwell or self isolating for any reason?
I must say I am very impressed with the way this company displays their reports.
Thank you very much for the excellent customer service & the quote. The detail given in the paperwork gives me more insight – clearly – of the problem in my home, which I greatly appreciate. I’ll be recommending you to friends’
They were courteous, competent, diligent, caring of my home and altogether a pleasure to have doing what really is an abrasive job. So thank you for the good and caring people that you employ who go the extra mile for a client.
Emily in the office was really lovely and really friendly. Such a pleasure to talk to.
Office staff are very nice to deal with on the phones.
Very happy with your work. Lovely chaps who attended. I can now walk into my bedroom with a smile on my face.